Wednesday, January 13, 2010

We Got Stood Up

At 5am this morning we woke up to some 3cm fresh snow - bad sign! Having fully booked and packed, we left for the airport regardless.

We managed to arrive at the Gatwick south terminal at 7:15am. The security check was the smoothest journey ever as there was surprisingly no queue! Our flight was due 9am to Athens, so all was good at that point.

As soon as arriving on the other side of custom, we found ourselves join the other thousands of passengers whose flights have been delayed due to the "disruption" of the weather condition. We sat down and soon heard some flights already got cancelled. But ours was still delayed according to the big board. We were happy to wait for a while as long as we could still go.

We turned on the laptop to do some work whilst waiting for updates. 3 hours later, the news arrived - all the Easyjet flights scheduled before 11:30am were cancelled! So that was it, no holiday for us after all.

We heard Gatwick airport was to remain close until 4pm. Thousands of passengers travel plan was ruined, we were not alone. Easyjet offered its passengers either transfer to another available flight free of charge or a full refund. We took the latter choice, but it took us a while to confirm that our return leg will also be subject to refund. Hurray! Though we have no idea when the refund will reach us.

Next we went on to cancel car park booking and Athens hotel booking. We didn't expect to get any refund from either of them according to their terms and conditions. But good luck must be with us, after we explaining what happened, the hotel decided to charge us nothing (Hotel Cecil - will certainly stay with them next time) and the car park only charged us one day rate! God bless them for being nice and understanding!

I celebrated this "failed" holiday by clearing the snow in the front of the house with a heavy shovel!